How to Check Your Audi Service History: Step-by-Step Guideline


Regular vehicle maintenance and servicing are essential for maintaining the optimum performance and longevity of your car. Whether you are a proud owner of a brand new Audi or a second-hand vehicle, keeping track of its service history is crucial for ensuring its reliability, safety, and resale value. While your Audi dealer should maintain a record of your car’s service history, it is always good to have a backup plan to access your vehicle’s service history, especially when you buy a second-hand Audi.

Fortunately, Audi provides an online platform, called “My Audi,” through which you can access all the maintenance records and service history of your Audi vehicle. This digital service record (DSR) system keeps a comprehensive record of all the services, repairs, and other diagnostic checks that your car has undergone from the first day of its registration.

In this blog post, we’ll provide a step-by-step guide on how to check your Audi service history using the “My Audi” platform. We’ll discuss the benefits of maintaining a comprehensive service history record, how to navigate the “My Audi” online portal, and how to ensure that your Audi receives all the necessary scheduled maintenance checks to keep it running smoothly. By the end of this guide, you’ll be able to check your Audi’s service history like a pro and never miss a scheduled service check again.

So, let’s get started!

The Importance of Maintaining a Comprehensive Service History

Vehicle servicing and maintenance are vital to ensure that your car is running smoothly, safely, and efficiently. When you maintain a comprehensive service history for your Audi, you can easily keep track of all the maintenance and repairs your car has undergone, which can help to:

Maximize Resale Value: When you plan to sell your Audi, having a detailed service history proves to the potential buyers that your car has been well-maintained and is in good condition. This may increase your car’s resale value and help you sell it for a better price.

Maximize Efficiency and Reliability: Keeping your Audi’s service history up to date can help you identify potential problems before they become major issues. This can save you money in the long term, as it eliminates the need for expensive repairs or replacements. Regular maintenance checks can also help to maximize your car’s fuel efficiency and performance, ensuring that it runs smoothly and reliably.

Maximize Safety: Servicing and maintaining your Audi can help ensure that it is safe to operate, minimizing the risk of accidents on the road. When you keep a comprehensive service history of your car, you can easily keep track of the various safety checks that have been performed, ensuring that your car is in top condition every time you get behind the wheel.

With these benefits in mind, let’s discuss the steps to check your Audi’s service history using the “My Audi” online platform.

How to Navigate the “My Audi” Online Portal

The “My Audi” platform is a digital service record (DSR) system that provides an online portal to access all your Audi’s maintenance records and service history. Here’s how to navigate the portal:

1. Visit the “My Audi” website at and click on “Log in” to access your account. If you don’t have an account, you can register for one by clicking on “Register.”

2. Once you’ve logged in, navigate to the “My Vehicles” tab, where you’ll see all the Audi vehicles you own. Select the car whose service history you want to view by clicking on its image.

3. On the vehicle details page, you’ll find the “Service History” tab, which contains all the maintenance and service records for your Audi. Click on it to access your car’s service history records.

4. You can now view all your car’s service records, including the services and repairs performed, the mileage at which they were performed, and the date they were done.

With these simple steps, you can easily access your Audi’s service history using the “My Audi” online platform.


Checking your Audi’s service history regularly is crucial for maintaining your car’s reliability, safety, and resale value. By using the “My Audi” online platform, you can quickly and easily access all your vehicle’s maintenance records, including services and repairs. We hope this guide has been helpful in showing you how to check your Audi’s service history using the “My Audi” platform. Happy motoring!

Step 1: Gather Required Information

Checking your Audi service history can be a straightforward process if you know what information to gather beforehand. Make sure you have the following details on hand:

Know Vehicle Identification Number (VIN)

The VIN is a unique code that every vehicle has. It is usually 17 characters long and can be found on the car registration documents, insurance documents, or stamped on the car itself. The VIN is the key to accessing your Audi’s service history, so make sure you have it before proceeding. It will help you get the most accurate information about your Audi’s service history.

Find out the Date of First Registration

The date of first registration is important to know because it determines when your Audi’s service history starts. You can find this information on the car registration documents or on the V5C registration certificate. It is usually the date the car was first sold and registered, not the date it was manufactured.

What you need to know Where to find it
VIN On the car registration documents, insurance documents, or stamped on the car itself
Date of First Registration On the car registration documents or on the V5C registration certificate

By gathering this information, you can move on to the next step of checking your Audi service history.

Step 2: Access the Audi Owner’s Portal

Once you have your VIN, the next step is to access the Audi Owner’s Portal. This is where you will find all the information related to your vehicle, including its service history. Follow these steps to access the portal:

Create an Account or Sign In to an Existing One

If you haven’t used the Audi Owner’s Portal before, you will need to create an account. To do so, go to the Audi Owner’s Portal homepage and click on the “Register” button. You will need to provide some basic personal information and create a username and password. If you already have an account, simply sign in using your username and password.

Enter Your Vehicle Information

Once you have access to the Audi Owner’s Portal, you will need to enter your vehicle information. This includes your VIN, as well as the year, make, and model of your Audi. Once you have entered this information, you should be able to see all the service records for your vehicle.

It is important to note that not all Audi dealerships may have entered all the service records for your vehicle. If you notice any missing information, you may want to contact the dealership directly to ensure that they have all the necessary records.

Overall, accessing your Audi service history through the Audi Owner’s Portal is a quick and easy process. By following these simple steps, you can ensure that you have access to all the important information related to your vehicle’s maintenance and service history.

Step 3: View Your Audi Service History

After logging into your myAudi account and adding your vehicle, it’s time to view your Audi service history. Follow the steps below to access all the information you need.

Click on the Service History Tab

Once you’ve added your vehicle, navigate to the ‘Service History’ tab on the left-hand side of the screen. Click on this tab to view all your previous maintenance and repair history.

View All Previous Maintenance History

After clicking on the ‘Service History’ tab, you should be able to see all the maintenance and repair history for your Audi. This includes any work that was done at an authorized Audi dealership or service center, as well as any service or repairs that were completed by an independent mechanic.

If you’re having trouble locating a specific service or repair, try using the search bar at the top of the screen. You can search by date, mileage, or by a specific service or repair. This can be especially helpful if you’re looking for a particular repair or if you’re trying to keep track of any recurring issues with your vehicle.

Overall, checking your Audi service history is an easy and important way to keep track of your vehicle’s maintenance and repair needs. By using the myAudi portal, you can access this information at any time and stay informed about the work that has been done on your car.

Step 4 (Alternate Method): Contact Audi Customer Service

If you were unable to find your Audi service history through any of the above methods, don’t worry! You can always contact the Audi Customer Service hotline to obtain your vehicle’s service history. Here’s how:

Call the Audi Customer Service Hotline

The first step is to call the Audi Customer Service hotline at 1-800-822-2834. The hotline is available Monday through Friday, 8:00 am to 9:00 pm EST, and Saturdays from 10:00 am to 7:00 pm EST.

Provide Necessary Vehicle and Ownership Information

When you call the hotline, be prepared to provide some basic information about your Audi vehicle and ownership. This may include your vehicle identification number (VIN), which can be found on your vehicle registration or insurance documents, as well as your name and contact information.

Once you have provided the necessary information, the Audi Customer Service representative will be able to look up your service history and provide you with the details you need.

Note that in some cases, there may be a fee associated with obtaining your service history through the Audi Customer Service hotline.


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