Welcome to Don Moore Chevrolet Service Department
Don Moore Chevrolet is a renowned name in the automobile industry. With a legacy of over 100 years, the dealership is trusted by car owners in Owensboro and beyond. The Don Moore Chevrolet Service Department is a dedicated service center that caters to all types of Chevrolet vehicles. Equipped with advanced technology and specialized tools, the service department is staffed by certified technicians who are experts in their field.
Our Services
At Don Moore Chevrolet Service Department, we offer a wide range of services to ensure the optimal performance and longevity of your Chevrolet vehicle. Our services include:
- Oil changes
- Brake inspections and repairs
- Tire rotation and replacement
- Battery replacement
- Transmission services
- Engine repairs
- Diagnostic services
- And more
Our Approach
Our approach to auto service is based on providing the highest quality care to your vehicle while ensuring customer satisfaction. We understand that each vehicle and its owner have unique needs, which is why we offer personalized attention to every customer. Our experts will diagnose the issue with your vehicle and provide an honest assessment of the work required. We only use genuine Chevrolet parts and follow manufacturer-recommended procedures to ensure that your vehicle runs smoothly and efficiently.
Contact Us
At Don Moore Chevrolet Service Department, we value your time and strive to provide quick and efficient service. Schedule an appointment with us today using our online form or give us a call at (270) 215-4000. Our friendly staff will be happy to answer any questions you may have.
Thank you for choosing Don Moore Chevrolet Service Department for all your auto service needs!
Don Moore Chevrolet Service Department
Founding and Milestones
The Don Moore Chevrolet Service Department has been serving the New York community for over two decades. Founded by Don Moore himself, a car dealer with vast knowledge about cars, the department has grown into a reputable establishment in the automotive industry. Don Moore’s passion for cars and customer satisfaction is what drives the service department’s mission to this day. Over the years, the department has achieved numerous milestones, including increasing the number of services offered and investing in state-of-the-art equipment and technology to keep up with the ever-changing automotive industry.
Services Offered
At the Don Moore Chevrolet Service Department, we pride ourselves on providing a wide range of automotive services to meet all of your vehicle needs. Our services include basic maintenance, such as oil changes and tire rotations, as well as more complex repairs, such as engine and transmission diagnostics and repair. We also offer specialized services, such as fleet maintenance and hybrid/electric vehicle services. Our team of experienced technicians has the expertise to service any make or model of vehicle.
Below is a list of our services:
- Oil changes
- Tire rotations and replacements
- Brake inspections and repairs
- Engine diagnostics and repairs
- Transmission diagnostics and repairs
- AC and heating system maintenance and repair
- Hybrid and electric vehicle services
- Fleet maintenance
Certified Technicians and State-of-the-Art Equipment
We understand the importance of having a qualified team of technicians who are up-to-date on the latest industry standards and technologies. That’s why all of our technicians are certified by the National Institute for Automotive Service Excellence (ASE) and undergo rigorous training to ensure they have the knowledge and skills to provide quality services. In addition, we have invested in state-of-the-art equipment and technology to ensure our services are efficient, effective, and reliable.
Positive Reviews and Customer Satisfaction
At the Don Moore Chevrolet Service Department, customer satisfaction is our top priority. We strive to provide quality services and build relationships with our customers that go beyond the initial service. We are proud of our positive reviews and testimonials from our satisfied customers. Our team is committed to providing exceptional customer service and ensuring that our customers’ vehicles are running smoothly.
Answers to Common Queries About Services and Appointments
Here are answers to some common questions about our services and appointments:
| Question | Answer |
|---|---|
| How often should I get an oil change? | We recommend getting an oil change every 3,000 to 5,000 miles, depending on your vehicle and driving habits. |
| How long will my appointment take? | Appointment times vary depending on the service requested. Our team will provide an estimated timeframe when scheduling your appointment. |
| Do you offer loaner vehicles? | Yes, we offer loaner vehicles for qualifying services. Please speak with our service team for more information. |
| How do I schedule an appointment? | You can schedule an appointment online, over the phone, or in person. Our service team will work with you to find a convenient time and date for your appointment. |
Benefits of Choosing Don Moore Chevrolet for Your Vehicle Service Needs
Choosing the Don Moore Chevrolet Service Department comes with several benefits:
- Experienced and certified technicians
- State-of-the-art equipment and technology
- Wide range of services to meet all of your vehicle needs
- Quality and reliable services
- Exceptional customer service and satisfaction
- Convenient scheduling options
- Loaner vehicles for qualifying services
Our team is dedicated to providing the best possible services and customer experiences. We look forward to serving you and your vehicle!
Background Information:
History of Don Moore Chevrolet
Don Moore Chevrolet has been in business for over 50 years and has become a staple in the automobile industry in Owensboro, Kentucky. The company was founded by Don Moore in 1960, and since then, it has grown to become one of the largest Chevrolet dealerships in the state.
Over the years, the dealership has received numerous awards, including the Chevrolet Mark of Excellence award, the General Motors Dealer of the Year award, and the Better Business Bureau Torch Award for ethics. These accolades reflect the dealership’s commitment to providing high-quality vehicles and exceptional customer service.
Don Moore Chevrolet’s success can be attributed to its core values of integrity, respect, and excellence. The company believes in providing its customers with the best possible experience, whether they are purchasing a new vehicle or getting their car serviced.
Overview of Don Moore Chevrolet’s Service Department
Don Moore Chevrolet’s service department is staffed by a team of highly skilled technicians who are trained to work on all makes and models of Chevrolet vehicles. The department offers a wide range of services, including oil changes, brake repair, engine diagnostics, and more.
The service department is equipped with state-of-the-art technology and tools, which enable the technicians to diagnose and repair issues quickly and efficiently. In addition, the department only uses genuine Chevrolet parts to ensure that each repair is completed to the highest standard.
Customers can schedule their service appointments online or by calling the dealership directly. The service department also offers a shuttle service and loaner vehicles for customers who need to leave their car at the dealership for an extended period of time.
Overall, Don Moore Chevrolet’s service department is dedicated to providing its customers with the best possible service experience. Whether you need routine maintenance or major repairs, you can trust the technicians at Don Moore Chevrolet to get the job done right.
Services Offered by the Don Moore Chevrolet Service Department:
At Don Moore Chevrolet Service Department, we offer a wide range of services to keep your car running smoothly and safely. Our team of experienced technicians uses the latest equipment and technology to diagnose and repair any issues with your vehicle. Our goal is to provide you with fast, efficient service and get you back on the road as soon as possible.
Below are just a few of the services we offer:
Oil Changes and Tune-Ups
Regular oil changes and tune-ups are essential for keeping your vehicle running smoothly. Our team can perform both of these services quickly and efficiently. We use high-quality oil and filters to ensure your engine stays lubricated and runs at its best. We’ll also check your spark plugs, filters, and other components to make sure they’re all in good condition.
Here are some additional benefits of getting regular oil changes and tune-ups:
- Improved gas mileage
- Increased engine performance
- Extended engine life
- Prevention of costly repairs down the road
Brakes and Tires
Your brakes and tires are critical components of your vehicle’s safety system. Our technicians can inspect your brakes and tires and make any necessary repairs or replacements. We’ll check your brake pads, rotors, and calipers to make sure everything is working as it should. We can also perform tire rotations, balance and align your tires, and replace them if needed.
Regular brake and tire maintenance is important for the following reasons:
- Improved safety and handling
- Extended tire life
- Prevention of blowouts and other tire issues
- Prevention of brake failure
Transmission and Engine Repair
If you’re experiencing issues with your transmission or engine, bring your vehicle to us. Our technicians have extensive experience in repairing and replacing transmissions and engines. We’ll diagnose the issue and provide you with a detailed estimate of the repairs needed. Our goal is to get you back on the road as quickly as possible.
Some signs that you may need transmission or engine repair include:
- Difficulty shifting gears
- Transmission slipping or jerking
- Burning smell coming from your engine
- Engine making unusual noises or vibrations
Don’t ignore these signs – bring your vehicle to us and we’ll diagnose and repair the issue for you.
Benefits of Choosing Don Moore Chevrolet’s Service Department:
Experienced Technicians
At Don Moore Chevrolet’s Service Department, we pride ourselves in having some of the most experienced technicians in the automotive industry. Our team of certified technicians has years of experience working on Chevrolet vehicles, and they undergo regular training to stay up-to-date with the latest technology and repair techniques.
Our technicians have the expertise to diagnose and repair any issue your vehicle may have, from routine maintenance to complex engine repairs. They use state-of-the-art equipment and the latest diagnostic tools to ensure that your vehicle is running efficiently and safely.
When you bring your Chevrolet to our service department, you can rest assured that it is in good hands.
OEM Parts and Accessories
At Don Moore Chevrolet’s Service Department, we use only genuine OEM parts and accessories when servicing your Chevrolet vehicle. OEM parts are designed specifically for your vehicle, so they fit perfectly and work as intended. They are also backed by a warranty from Chevrolet, so you can be confident in their quality and reliability.
Using genuine OEM parts and accessories ensures that your vehicle performs at its best and maintains its value over time. It also helps to prevent damage to other components in the vehicle, as aftermarket parts may not be compatible with your Chevrolet’s systems.
When you bring your Chevrolet to our service department, you can trust that we will use only the highest-quality parts and accessories for your vehicle.
State-Of-The-Art Facilities
Don Moore Chevrolet’s Service Department features state-of-the-art facilities to ensure that your vehicle receives the best possible service. Our service bays are equipped with the latest tools and technology, including computerized diagnostic equipment and specialized repair tools.
We also have a comfortable customer lounge where you can relax while you wait for your vehicle to be serviced. Our lounge features complimentary coffee and Wi-Fi, as well as a variety of reading materials and a television.
When you bring your Chevrolet to our service department, you can enjoy our modern facilities and amenities.
Loaner Vehicles and Shuttle Service
We understand that having your vehicle serviced can be inconvenient, which is why we offer loaner vehicles and shuttle service to our customers. If your vehicle needs to stay in our service department for an extended period, we can provide you with a loaner vehicle so that you can continue your daily routine.
If you prefer not to use a loaner vehicle, we also offer a shuttle service that will take you to your home or office and pick you up when your vehicle is ready.
When you bring your Chevrolet to our service department, we make it as easy and convenient as possible for you.
Customer Reviews and Testimonials:
Positive Reviews
At Don Moore Chevrolet, we pride ourselves on delivering exceptional service to all of our customers. We work hard to ensure that every customer leaves our service department feeling satisfied with the work we’ve done on their vehicle. Our commitment to providing top-notch service is reflected in the positive reviews and testimonials we’ve received from our customers.
Many of our customers have commended our service department for its efficiency, expertise, and professionalism. They appreciate the fact that our technicians take the time to explain the work that needs to be done and answer any questions they may have. Customers also appreciate our commitment to using only the highest quality parts and equipment to service their vehicles.
Here are a few examples of some of the positive reviews we’ve received:
- “I’ve been taking my car to Don Moore Chevrolet for years now, and I couldn’t be happier with the service. The technicians are knowledgeable, friendly, and always go above and beyond to make sure my car is running smoothly. I highly recommend this service department to anyone in need of vehicle maintenance.”
- “The team at Don Moore Chevrolet is top-notch! They were able to diagnose and fix a problem with my car that other mechanics couldn’t figure out. The service was quick and efficient, and the price was very reasonable. I would definitely recommend this service department to anyone.”
Critical Feedback and Complaints
While we strive to provide the best possible service to all of our customers, we understand that sometimes things don’t go as planned. We take all feedback, both positive and negative, seriously and use it to continually improve our service.
Occasionally, we receive critical feedback or complaints from customers who were not satisfied with the service they received. We take these complaints very seriously and work hard to address the issues and ensure that the customer is satisfied with the outcome.
Here are a few examples of critical feedback or complaints we’ve received:
- “I had my car serviced at Don Moore Chevrolet and was not happy with the work that was done. The problem I brought it in for was not fixed, and I was charged more than I was originally quoted. I had to bring my car back multiple times to have the issue resolved. While the technicians were friendly, I was not satisfied with the service overall.”
- “I had a negative experience with the service department at Don Moore Chevrolet. The technician who worked on my car was rude and dismissive, and I felt like my concerns were not taken seriously. While the work was eventually completed, I was not happy with the customer service I received.”
We take all feedback seriously and are committed to addressing any issues that arise. We appreciate all feedback, both positive and negative, as it helps us improve our service and better serve our customers.
Conclusion:
At Don Moore Chevrolet, we pride ourselves on providing exceptional service to our customers. Our service department is staffed by highly trained technicians who use state-of-the-art equipment to diagnose and repair your vehicle. We offer a wide range of services, including routine maintenance, major repairs, and parts installation. Our goal is to keep your vehicle running smoothly and safely for years to come.
In addition to our high-quality service, we also offer a range of amenities to make your visit to our dealership as comfortable as possible. Our waiting area is equipped with comfortable seating, free Wi-Fi, and complimentary refreshments. We also offer loaner vehicles and shuttle service to make it easy for you to get on with your day while your car is being serviced.
Whether you need a quick oil change or major repair, you can trust the experts at Don Moore Chevrolet to take care of your vehicle. With our commitment to customer satisfaction and years of experience in the automotive industry, we are confident that we can exceed your expectations. Schedule your appointment with us today and experience the Don Moore Chevrolet difference for yourself.